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Turn on or off Norton Family supervision

In case you want to temporarily suspend Norton Family supervision for your child, you can do that at the child level by using Norton Family website or Norton Family app for parents. So, you don't have to be on the child's device to do this. For example, if you have two children, you can turn on supervision for the first child, and turn it off for the second child. In this case, Norton Family monitors and records the activities of the first child.

You can also turn off Norton Family by accessing your child's device on which it runs. If it is an Android device, you can switch to Parent mode and disable Norton Family supervision. This enables you to use the device freely without any house rules. Once you are done, ensure that you have turned on Norton Family.

Turn off or on Norton Family supervision for a child on the Norton website

  1. Sign in to your account.

  2. Select a child whom you want to manage.

  3. To stop or start Norton Family supervision for the child, next to Supervision, move the On/Off switch to Off or On.

  4. Click Go Ahead to confirm.

Turn off or turn on Norton Family on Windows

Follow these steps if you are using your child's device and want to turn off supervision until you switch back.

  1. Log on to the child's computer.

  2. In the notification area, at far right of the taskbar, click the Norton Family icon.

  3. To turn off, click Turn Off Norton Family and do the following:

    • In the window that appears, sign in with your Norton credentials.

    • To turn off until you restart or sign in with a different account, click Until the next sign-in or restart.

    • To turn off until a specific time, click Until and choose a time period.

    • Click Save. A message notifies you that Norton Family client is turned off.

  4. To turn on Norton Family, click Enable Norton Family.

Turn off or turn on Norton Family supervision for a child on Android

  1. Open Norton Family parental control app in Parent mode.

  2. Under the child whom you want to manage, do one of the following:

    • Next to Supervision, move the switch to the left to the OFF position or to the right to the ON position.

    • Under Supervision, tap House Rules, and then tap OFF or ON button.

Switch between Parent mode and Child mode on Android

Follow these steps if you are using your child's device and want to turn off supervision until you switch back.

  1. Open Norton Family parental control app.

  2. To turn off, tap on your profile icon and then tap Parent Sign In.

  3. Sign in with your account credentials to enter into Parent mode.

  4. Tap on your family profile.

  5. Under Norton Family, tap When switching modes and do one of the following:

    • Tap Don't pause to keep Norton Family running even when you switch modes.

    • Tap 15 minutes or 1 hour to turn off Norton Family for the specified duration.

    • Tap Until I switch back to turn off Norton Family until you switch back to Child mode.

  6. Tap Done.

  7. To turn on or switch back, on the main screen, tap menu icon and then tap Child Mode.

Turn off or turn on Norton Family supervision for a child on iOS

  1. Open Norton Family for Parents app.

  2. Under the child whom you want to manage, do one of the following:

    • To turn off Norton Family supervision, move the switch to the left to the OFF position and then confirm.

    • To turn on Norton Family supervision, move the switch to the right to the ON position.

If you are using Google account to sign in to Norton Family account, make sure that you sign out from your Google account in your browser after finishing the Norton Family setup.

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DOCID: v128063079
Operating System: Android;Windows;iOS
Last modified: 08/19/2024