System requirements to install and set up Norton protection

Your device should meet these minimum requirements.

Chromebook, Amazon devices (Kindle/Fire), and Huawei devices are unsupported. If you do not have a compatible device to install your protection, contact Member Services & Support for the next steps and refund options.

Norton VPN is no longer available for use within India as a result of governmental regulations requiring the logging and saving of user data, but you can still use your product/subscription when traveling outside of India.

Our Customer support would deliver the same message and cannot help/troubleshoot this experience if you reach our support.

Norton device security (includes Mobile Security)

With Norton device security, you now get powerful Norton protection for your PCs, Mac, smartphones, and tablets.
These are the system requirements applicable for all the plans pertaining to the Norton device security and the existing Norton Security. If you have an older version or if you do not know your Norton protection version, go to Norton Update Center.

Not all features or plans are available on all platforms.

Windows*

Operating Systems

  • Microsoft Windows 11/10 (all versions)

  • Microsoft Windows 11 in S mode

  • Microsoft Windows 11 with ARM processors, except mixed reality and IoT editions

  • Microsoft Windows 10 in S mode (32-bit or 64-bit) version 1803 and above

  • Microsoft Windows 8/8.1 (all versions)

    Some protection features are not available in Windows 8 Start screen browsers.

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Windows support includes devices using x86/x64 and Snapdragon X (Plus and Elite)/ARM chips.

Norton device security features such as Norton Family Parental Controls and Game Optimizer are currently not supported on Windows 11 ARM devices.

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • RAM

    For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)

    For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)

  • Hard disk space

    300 MB of available hard disk space

Supported Browsers

  • Mozilla Firefox (32-bit and 64-bit)

  • Google Chrome (32-bit and 64-bit)

  • Microsoft Edge

Email services

Supports email scanning on all POP3 compatible email services.

Support for Email Protection:

All desktop email clients such as Microsoft Outlook, Mozilla Thunderbird, etc.

Mac**

Operating Systems

  • Mac OS X 10.10.x or later.

    Norton Family Parental Controls, Norton AntiSpam, and Cloud Backup are currently not supported on Mac OS.

Hardware

  • Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor and Apple Silicon (M1, M2, M3 & M4)

  • 2 GB of RAM

  • 300 MB of available hard disk space

  • Internet connection for LiveUpdate

Browsers Supported

  • Safari

  • Mozilla Firefox

  • Google Chrome

32-bit and 64-bit versions of all listed browsers are supported.

Mobile

Android

Norton 360 for Android is no longer available for sale in China. For more information, read End-of-availability of Norton Mobile Security for Android in China

Operating Systems

  • Android 10.0 or later

    Must have Google Play app installed.

    Multi-user mode not supported.

  • ColorOS 7.1 or later

    Must have Google Play app installed.

Hardware

  • 50 MB of available storage space

Browser Support for Internet Security:

  • Android standard browser

  • Firefox for Android 42.0 or later

  • Google Chrome 43.0 or later

  • Google Chrome Beta 45.0 or later

  • Opera 31.0 or later

  • Opera mini 31.0 or later

  • Samsung standard browser 5.0 or later

  • Facebook 145.0 or later

  • Instagram 24.0 or later

  • Pinterest 6.52.0 or later

  • Snapchat 10.22 or later

  • Line 7.16.3 or later

Desktop Browser Support for my.Norton.com

  • Google Chrome 14 or later

    Incognito mode not supported.

  • Mozilla Firefox 5 or later

  • Opera 11 or later

  • Safari 5 or later

Mobile Browser Support for my.Norton.com

  • Android standard browser 1.5 or later

  • Google Chrome for Mobile 1.0 or later

  • Safari 5.1 or later

iOS

Operating Systems

  • iPhones or iPads running the current and previous two versions of Apple iOS

Norton Cloud Backup

Norton Cloud Backup feature is only available on Windows. Cloud backup is not available in all Norton plans. To check if your subscription includes Cloud Backup, see View your devices and entitlements on your Norton account
Operating Systems

  • Microsoft Windows 11/10 (all versions)

  • Microsoft Windows 8/8.1 (all versions)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • RAM

    For Windows 11/10: 2 GB

    For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)

  • Hard disk space

    300 MB of available hard disk space

Supported Browsers

  • Mozilla Firefox (32-bit and 64-bit)

  • Google Chrome (32-bit and 64-bit)

  • Microsoft Edge

Norton 360 for Gamers

Not all features are available on all platforms. Notification Optimization features are not support on Android, Apple iOS or Mac.

Device security operating systems supported

Windows

  • Microsoft Windows 11/10 (all versions)

  • Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Mac

  • Current and previous two versions of Mac OS.

  • Norton Family Parental Control, SafeCam and Cloud Backup features are not supported.

Android

  • Android 10.x or later

    Must have Google Play app installed.

iOS

  • iPhones or iPads running the current and previous two versions of Apple iOS

Norton Password Manager

To install and use Norton Password Manager, your computer must meet the following minimum system requirements:

Windows

Operating systems

  • Microsoft Windows 11 (all versions)

  • Microsoft Windows 10 version 1703 (Creators Update) and above

  • Microsoft Windows 8.1 (32-bit and 64-bit)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware requirements

  • Processor

    • 1 GHz or faster 32-bit or 64-bit processor

  • RAM

    • 1 GB (32-bit) or 2 GB (64-bit)

  • Hard disk capacity

    • 16 GB (32-bit) or 20 GB (64-bit) of available hard disk space

Supported browsers

  • Google Chrome

  • Microsoft Edge

  • Mozilla Firefox

32-bit and 64-bit versions of all listed browsers are supported.

Internet connection

  • You must have an active Internet connection to use Norton Password Manager.

Mac

Operating systems

  • Mac OS X 10.10.x or later.

Supported browsers:

  • Google Chrome

  • Apple Safari

  • Mozilla Firefox

32-bit and 64-bit versions of all listed browsers are supported.

Internet connection

  • You must have an active Internet connection to use Norton Password Manager.

Mobile

Android

Operating Systems and hardware

  • Android 8.0 or later

  • 550-MHz processor

  • 250 MB of RAM

  • 1.8 MB of storage

  • Active Internet connection

iOS

Operating Systems

  • iOS 13.0 or later

  • Active Internet connection

Norton Family Parental Control

Norton Family Parental Control is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family Parental Control. When you are connected to Internet, Norton Family Parental Control automatically checks for any new updates and downloads them.

Norton Family Parental Control is not supported on Android devices such as Huawei, Amazon devices (Kindle/Fire), and Chromebook. For more details, read Device manufacturers or models not supported by Norton Family

Windows

Operating Systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)

  • Microsoft Windows 8/8.1 (all versions except Metro browser)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Hardware

  • 300 MHz or higher processor

  • 512 MB of RAM (256 MB minimum)

  • 200 MB of available hard disk space

Browser Support

  • Microsoft Edge (version 88.0 or later)

  • Mozilla Firefox

  • Google Chrome

32-bit and 64-bit versions of all listed browsers are supported.

Mobile

Android

Operating Systems

Hardware

  • 550-MHz processor

  • 256 MB of RAM

  • 3 MB of available disk space

Browser Support

  • Norton Family Parental Control browser

  • Chrome for Android version 18.0.1025123 and higher (To know about all content your child views online, ask your kids to use only Norton Family browser.)

iOS

Operating Systems

  • Current and previous two versions of Apple iOS

Browser Support

Norton Small Business

Windows

Operating Systems

  • Microsoft Windows 11 (all versions)

  • Microsoft Windows 10 (all versions except Windows 10 S)

  • Microsoft Windows 8.1 (32-bit and 64-bit)

  • Microsoft Windows 8 and Windows 8 Pro (32-bit and 64-bit)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • RAM

    For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)

    For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)

  • Hard disk space

    300 MB of available hard disk space

Supported Browsers

  • Mozilla Firefox (32-bit and 64-bit)

  • Google Chrome (32-bit and 64-bit)

  • Microsoft Edge

Email clients

Supports email scanning on all POP3 compatible email clients.

Support for Email Protection:

All desktop email clients such as Microsoft Outlook, Mozilla Thunderbird, etc.

Mac

Operating system updates contain critical security-related updates and it is a security best practice to always update to the latest version of the operating system. We strongly encourage you to upgrade to the latest version of Mac OS X.

Operating systems

  • Mac OS X 10.10.x (Yosemite) or later.

Hardware

  • Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor and Apple Silicon (M1, M2, M3 & M4) 

  • 2 GB of RAM

  • 300 MB of available hard disk space

  • Internet connection for LiveUpdate

Browsers Supported

  • Safari

  • Mozilla Firefox

  • Google Chrome

32-bit and 64-bit versions of all listed browsers are supported.

Mobile

  • Android Operating Systems

    • Android 10.x or later

    • Device requirements

      Android tablet or phone with 15 MB storage space

    • Browser Support for Internet Security

      • Android standard Internet browser

      • Google Chrome 18 for Android, or later

      • Mozilla Firefox for Android 37.0.2 or later

      • Opera 8.0 or later

      • Samsung standard browser 1.0 or later

    • Requires an active Internet connection for device registration and to use the web-based Anti-Theft features

  • iOS Operating Systems

    • iPhones or iPads running the current and previous two versions of Apple iOS

Norton Small Business or Norton Small Business Premium (New)

To successfully install and use Norton Small Business or Norton Small Business Premium, your device must meet the following minimum requirements.

Norton Small Business is available only in the US, UK, Australia, New Zealand, Canada, and some Latin American countries. Features and entitlements offered with Norton Small Business may vary based on regions.

Device security

Not all features are available on all devices and platforms. Some features are available only for the Norton Small Business account owner.
SafeCam feature is not supported on MacOS, Windows in S mode, Windows running on ARM processor.

Windows™ Operating Systems

  • Microsoft Windows 11/10 (all versions)

  • Microsoft Windows 11 in S mode with ARM processors.

  • Microsoft Windows 10 in S mode (32-bit or 64-bit or ARM32) version 1803 and above.

  • Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support.

  • Some of the existing Norton Device Security and Norton VPN products are not compatible with Windows OS on ARM devices.

Mac® Operating Systems

  • Mac OS X 10.10.x or later.

  • Features not supported: Cloud Backup, SafeCam.

Android™ Operating Systems

  • Android 10.0 or later. Must have Google Play app installed. Multi-user mode not supported.

  • ColorOS 7.1 or later. Must have Google Play app installed.

  • Features not supported: Cloud Backup, SafeCam, Firewall.

iOS Operating Systems

  • iPhones or iPads running the current and previous two versions of Apple® iOS.

Norton VPN

Available for Windows™ PC, Mac®, iOS and Android™ devices:

Norton VPN is compatible with PCs, Mac, Android smartphones and tablets, iPads, and iPhones. Norton VPN may be used on the specified number of devices – with unlimited use during the subscription term.

Windows™ Operating Systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode).

  • Microsoft Windows 8/8.1 (all versions).

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later.

  • Some of the existing Norton Device Security and Norton VPN products are not compatible with Windows OS on ARM devices.

Mac® Operating Systems

  • Mac OS X 10.12.x (Sierra) or later.

Android™ Operating Systems

  • Androids running 10.0 or later. Must have Google Play app installed.

iOS Operating Systems

  • iPhones or iPads running the current and previous two versions of Apple® iOS.

Norton Utilities Ultimate, Norton Driver Updater

Windows™ Operating Systems

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later.

  • Microsoft Windows 8/8.1 (all versions) except Windows 8 Start screen.

  • Microsoft Windows™ 10 (all versions), except Windows 10 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

  • Microsoft Windows™ 11 (all versions), except Windows 11 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

Norton Secure Browser

  • Microsoft Windows™ 10 (all versions), except Windows 10 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

  • Microsoft Windows™ 11 (all versions), except Windows 11 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

Norton apps to protect your online privacy

Norton VPN

Available for Windows PC, Mac, iOS and Android devices:
Norton VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads, and iPhones. Norton VPN may be used on the specified number of devices - with unlimited use during the subscription term.

Windows

Operating Systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)

  • Microsoft Windows 8/8.1 (all versions)

  • Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later

Some of the existing Norton Device Security and Norton VPN products are not compatible with Windows OS on ARM devices.

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • RAM

    For Windows 11/10: 2 GB

    For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)

  • Hard disk space

    150MB of available hard disk space

Mac

Operating Systems

  • Mac OS X 10.15.x (Catalina) or later.

Hardware

  • Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor and Apple Silicon (M1, M2, M3 & M4) 

  • 2 GB of RAM

  • 300 MB of available hard disk space

Mobile

Android

Operating Systems

  • Android 10.0 or later

    Must have Google Play app installed.

Device requirements

  • 100 MB of available storage space

iOS

Operating Systems

  • iPhones or iPads running the current and previous two versions of Apple iOS

Device requirements

  • 100 MB of available storage space

Norton AntiTrack

To install and use Norton AntiTrack, your computer must meet the following minimum system requirements:

Windows

Operating systems

  • Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)

  • Microsoft Windows 11 with ARM processors, except mixed reality and IoT editions

Hardware requirements

  • Processor

    For Windows 11/10: 1 GHz

  • RAM

    For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)

  • Hard disk space

    300 MB of available hard disk space

Supported browsers

  • Microsoft Chromium Edge (Version 88 or later)

  • Google Chrome

  • Mozilla Firefox

Mac

Operating systems

  • Mac OS X 11.0 or later.

Hardware requirements

  • Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor and Apple Silicon (M1, M2, M3 & M4)

  • 2 GB of RAM

  • 100 MB of available hard disk space

  • Internet connection for LiveUpdate

Supported browsers

  • Google Chrome

  • Mozilla Firefox

  • Safari version 14.x or later

Mobile

Android

Operating systems

  • Android 8.0 Oreo (API 26) or later.

iOS

Operating systems

  • iPhones or iPads running on Apple iOS 15.2 or later.

Norton Identity Protection apps

Norton ID Advisor

Norton ID Advisor is available only in Japan.

To successfully install and use Norton ID Advisor, your device must meet the following minimum requirements:

Browser support on Windows PC, Mac, and Mobile

  • Microsoft Edge (version 17 or later)

  • Mozilla Firefox (version 51 or later)

  • Google Chrome (version 49 or later)

  • Opera (version 36 or later)

  • Safari (version 11 or later)

App support

  • Android 10.0 or later

  • iOS 15.0 or later

Norton Identity Advisor Plus

Norton Identity Advisor Plus is available only in the United Kingdom, Australia, New Zealand, Germany, and France.

To successfully install and use Norton Identity Advisor Plus, your device must meet the following minimum requirements:

Browser support on Windows PC, Mac, and Mobile

  • Microsoft Edge (version 17 or later)

  • Mozilla Firefox (version 51 or later)

  • Google Chrome (version 49 or later)

  • Opera (version 36 or later)

  • Safari (version 11 or later)

App support

  • Android 10.0 or later

  • iOS 15.0 or later

LifeLock Identity

The LifeLock Identity app is available only in the U.S.

To successfully install and use LifeLock Identity, your device must meet the following minimum requirements:

App support

  • Android 8.0 or later

  • iOS 13.0 or later

Browser support on Windows PC, Mac, and Mobile

  • Microsoft Edge (version 17 or later)

  • Mozilla Firefox (version 51 or later)

  • Google Chrome (version 49 or later)

  • Opera (version 36 or later)

  • Safari (version 11 or later)

Norton Identity

The Norton Identity app is not yet available in all countries.

To successfully install and use Norton Identity, your device must meet the following minimum requirements:

App support

  • Android 8.0 or later

  • iOS 13.0 or later

Browser support on Windows PC, Mac, and Mobile

  • Microsoft Edge (version 17 or later)

  • Mozilla Firefox (version 51 or later)

  • Google Chrome (version 49 or later)

  • Opera (version 36 or later)

  • Safari (version 11 or later)

Norton Utilities Ultimate

To install and run Norton Utilities Ultimate, you need admin privileges, a high-speed Internet connection, plus the following minimum system requirements:

Windows

Operating Systems

  • Microsoft Windows 11/10/8.1/8/7 with Service Pack 1 (SP 1) or later (both the 32 and 64-bit versions)

    Internet connection (to activate the product and receive product updates)

  • Microsoft Windows 11 with ARM processors, excluding Windows in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

Hardware

  • Processor

    For Windows 11/10/8/7: 1 GHz

  • Memory

    1 GB for 32-bit, 2 GB for 64-bit

  • SVGA (1024 x 768) video

  • NET 4.6.2 installed

  • Hard disk space

    100 MB of available hard disk space (Works only on non-SSD hard drives.)

Supported Browsers

  • Mozilla Firefox (32-bit and 64-bit)

  • Google Chrome (32-bit and 64-bit)

  • Microsoft Edge

  • Opera

  • Internet Explorer

Norton Driver Updater

To install and use Norton Driver Updater, your computer must meet the following minimum system requirements:

Windows

Operating Systems

  • Microsoft Windows 11 except Mixed Reality and IoT Edition

  • Microsoft Windows 10 except Mobile and IoT Edition (32 or 64-bit)

  • Microsoft Windows 8.1/8 except RT and Starter Edition (32 or 64-bit)

  • Microsoft Windows 7 with Service Pack 1 (SP 1) or later, any Edition (32 or 64-bit)

Hardware

  • Processor

    Windows fully compatible PC with Intel Pentium 4 / AMD Athlon 64 processor or above (must support SSE3 instructions).

  • RAM

    1 GB or more

  • Hard disk space

    2 GB of available hard disk space

  • Screen resolution

    Optimally standard screen resolution no less than 1024 x 768 pixels is recommended.

Internet connection to download, activate, and use the application.

Norton Private Browser

Windows

Operating Systems

Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)

Hardware

Intel processer only (32-bit and 64-bit)

Mac

Operating Systems

  • Apple macOS 12.x (Monterey)

  • Apple macOS 11.x (Big Sur)

  • Apple macOS 10.15.x (Catalina)

  • Apple macOS 10.14.x (Mojave)

Hardware

Intel 64-bit and ARM (Apple M1/2)

Android

Operating Systems

Android 9.0 or later

iOS

Operating Systems

iOS 15.0 or later

Other Norton mobile apps

Norton Ad Blocker

The Norton Ad Blocker app is available only for iOS devices. The Norton Ad Blocker app is available only in the U.S. and Japan.

iOS

Operating Systems

  • iPhones or iPads running version 13.0 or later

Norton Clean, Junk Removal

Norton Clean, Junk Removal app is available only for Android devices.

Android

Operating Systems

  • Android 4.1 or later

Norton Device Care

Norton Device Care is available only in the U.S.

Norton Device Care is available only for iOS and Android devices.

Android

Operating Systems

  • Android 5.0 or later

iOS

Operating Systems

  • iPhones or iPads running version 10.0 or later

Norton Services

To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator-level access to the PC or Mac.

Norton Computer Tune Up

Windows Operating Systems

  • Microsoft Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Computer Boost

Windows Operating Systems

  • Microsoft Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Norton Ultimate Help Desk

Windows Operating Systems

  • Microsoft Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Android Operating Systems

  • Android OS version 6.x or later (must have the Google Play app installed)

iOS Operating Systems

  • iOS version 7 or later

Norton Spyware and Virus Removal

Windows Operating Systems

  • Microsoft Windows 7 or Windows 8

  • Microsoft Windows 11/10 (all versions), except Windows 11/10 in S Mode and Windows running on ARM processor

Mac Operating Systems

  • Mac OS X 10.5 or later

Android Operating Systems

  • Android OS version 6.x or later (must have the Google Play app installed)

iOS Operating Systems

  • iOS version 7 or later

Not all Norton Services mentioned above are available in all regions or for all partners.

Not all Norton protection offerings listed above are available in all regions or for all partners. Norton does not support Insider Preview or Beta operating system and applications.

**We have moved Mac 10.10.x (Yosemite) and Mac 10.11.x (El Capitan) versions of our security software into Maintenance Mode. For more information, read Maintenance Mode for Mac OS X 10.10.x and 10.11.x for Norton device security.

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DOCID: v133891548
Operating System: Android;Mac;Windows;iOS
Last modified: 12/26/2024