Upgrade to the latest Norton version to better protect your Mac

Upgrading lets you download and install an entirely new version of Norton device security and assures that you have the most current security features on your Mac. You need to be online to upgrade.

Upgrading to the latest Norton product version is different than updating threat definitions through LiveUpdate. You can only upgrade if a new version of Norton device security is available. However, you can run LiveUpdate anytime to get the latest threat definitions and minor application enhancements.

Upgrade if you receive a notification or alert

To receive an upgrade alert or notification, the Automatic Upgrades option needs to be enabled. By default, the Automatic Upgrades option is enabled.

  1. On the upgrade alert, click Upgrade.

  2. If your subscription is current:

    • In the Free Protection Upgrade window, click Upgrade Now.

    • When prompted, type your administrator account password, and then click Install Helper.

    • Click Restart to complete the upgrade process.

  3. If your subscription has expired:

    • To uninstall your expired version, click Agree & Install, and then click Continue.

    • Click Restart to uninstall.

    • When your computer restarts, you can upgrade to the latest Norton version or trial version. Read the License and Services Agreement, and click Agree & Install.

    • Click Restart to complete the upgrade process.

Upgrade if you see Upgrade Available in the Mac menu bar

  1. On the Mac menu bar, click the Norton product icon.

  2. Click Upgrade Available.

  3. If your subscription is current:

    • In the Free Protection Upgrade window, click Upgrade Now.

    • When prompted, type your administrator account password, and then click Install Helper.

    • Click Restart to complete the upgrade process.

  4. If your subscription has expired:

    • To uninstall your expired version, click Agree & Install, and then click Continue.

    • Click Restart to uninstall.

    • When your computer restarts, you can upgrade to the latest Norton product version or trial version. Read the License and Services Agreement, and click Agree & Install.

    • Click Restart to complete the upgrade process.

Upgrade if you see Upgrade Available in the Norton main window Help drop down

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Help.

  3. In the Help drop-down menu, click Upgrade Available.

  4. If your subscription is current:

    • In the Free Protection Upgrade window, click Upgrade Now.

    • When prompted, type your administrator account password, and then click Install Helper.

    • Click Restart to complete the upgrade process.

  5. If your subscription has expired:

    • To uninstall your expired version, click Agree & Install, and then click Continue.

    • Click Restart to complete the uninstallation process.

    • When your computer restarts, you can upgrade to the latest Norton product version or trial version. Read the License and Services Agreement, and click Agree & Install.

    • Click Restart to complete the upgrade process.

Disable or enable Automatic Upgrades

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Advanced or Settings.

  3. On the left pane, click Product Settings.

  4. In the Automatic Upgrades row, move the switch to off or on.

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DOCID: v122838904
Operating System: Mac
Last modified: 06/19/2024