Fix slow computer problems on Windows

To check if your computer is infected, we suggest that you download and run the Norton Power Eraser tool.
Depending on your version of Windows, download one of the following: 

• On 64-bit Windows: Norton Power Eraser
• On 32-bit Windows: Norton Power Eraser

File Cleanup helps remove temporary and unused files from your computer.

1. Open your Norton device security product.

2. On the left pane, click Performance.

3. In the Performance dashboard, in the File Cleanup tile, click Open.

4. In the File Cleanup window, click Check Now/Check Again.

5. Wait for the scan to complete.

6. Select the file categories you want to remove and click Clean Selected/Delete Selected.

7. If you chose all categories, click Clean All.

8. When the activity is complete, click Done.

Startup Manager helps you to manage and control your startup programs to enhance the performance of your computer at startup.

1. Open your Norton device security product.

2. On the left pane, click Performance.

3. In the Performance dashboard, in the Startup Manager tile, click Open.

4. In the Startup Manager window, in the When to launch column, select one of the following for each listed program:

   Your options are:

   • Startup: Launches the program during device startup.

   • Disabled: Prevents the program from launching when your device starts. Select this option for programs that you don't use.

   • Delay: Allows the program to load only after the device startup completes. You can use this option to delay the start of a program when you turn on your computer. The program runs at a later time.

     You can use the Launch Delayed Apps option to manually run all the startup programs that you chose to delay.

The files on your computer may get fragmented over time which makes them slow to load or run. Run Optimize Disk to check if you need to defragment your files.

1. Open your Norton device security product.

2. On the left pane, click Performance.

3. In the Performance dashboard, in the Optimize Disk tile, click Open.

4. In the Optimize Disk window, select the drives that you want to optimize.

5. Click Optimize Selected/Optimize All.

6. When the optimization task finishes, click Done.