New to Norton?
Video Tutorials
Download & Install
Renewal & Purchase
Technical Support Scams
Norton Forum- Unable to connect to VPN on my device
- Message: "Connection Error: Secure VPN has experienced a connection failure. Please try again later."
- Fix problem accessing a specific website when connected to Norton Secure VPN
- Error: (9012, 809) "An error is preventing the VPN from connecting. Reference error ID 809"
- Message: "Error Connecting: Secure VPN is having trouble connecting to the server..."
- Dark Web Monitoring from LifeLock
- Request a fraud alert
- Place a credit freeze
- Update your financial accounts, mailing address, and other personal information for Norton Dark Web Monitoring
- Fix problem receiving notification emails from Norton
- Learn more about your credit report and score
- Learn what to do if you were informed of a breach
- Protect yourself from tax-related identity theft using an Identity Protection PIN
- Report a fraudulent use of your credit or debit card to Norton