Dark Web Monitoring for countries in the Asia-Pacific region

• Email addresses (up to 5)

• Phone numbers (up to 5)

• Credit card numbers (up to 10)

• Gamer tags (up to 10)

• Insurance ID numbers (up to 5)

• Passport (up to 4)

If you received a Dark Web Notification and it included your Username, here are some next steps to help protect yourself:

• Consider changing your Username if you have the option. The same Username may have been exposed multiple times in the past.

• Consider changing your passwords linked to that Username.

If you received a Dark Web Notification and it included your Password, here are some next steps to help protect yourself:

• Change your password.

• If you use this password for other websites or apps, then change it for those services too.

• Set up two-factor authentication whenever available with a website.

Emails can be used for phishing schemes that criminals use to try to get your information.

If you received a Dark Web Notification and it included your Email, here are some next steps to help protect yourself:

• If you are using this email as a login/username, consider changing this for better protection.

• We recommend that you never give any personal or sensitive information over email.

If you received a Dark Web Notification and it included your password exposed in a combo list, a collection of email addresses and passwords from breached websites, here are some next steps to help protect yourself:

• Change your password.

• If you use this password for other websites or apps, then change it for those services too.

• Use a password manager to generate unique passwords for websites.

• Set up two-factor authentication whenever available with a website.

Phone numbers can be used for phishing schemes that criminals use to try to get your information to commit fraudulent activities.
If you received a Dark Web Notification and it included your Phone Number, here are some next steps to help protect yourself:

• Never give any personal or bank information over the phone unless you are certain of the caller.

• If you start receiving suspicious calls, contact your telephone service provider to see if it is possible to block calls from those numbers.

• Register your phone number on the national do not call registry, if applicable.

Identity thieves can use any of your insurance information to submit false claims which can be for, but not limited to medical, car, life, home or pet.

If you received a Dark Web Notification and it included any of your insurance information including but not limited to policy numbers, medical information, or insurance providers, here are some next steps to help protect yourself:

• Carefully review any insurance bills and claims.

• Be on the lookout for:

  • Medical or other insurance collection notices on your credit report that you don't recognise

  • A notice from your health plan saying you reached your benefit limit

  • A denial of insurance because of past claims or medical records for a condition you don't have

• Remove mail from your mailbox right away. If you'll be away from home, request a mail hold.

• Shred anything that has personal information, including credit card and bank statements, receipts, medical records.

• Opt for paperless delivery whenever possible and practical.

If you received a Dark Web Notification and it included your Gamer tag, here are some next steps to help protect yourself:

• Change your password with all gaming platforms in which you use Gamer tag

• Enable two-factor authentication with the gaming platforms

• Change your email password associated with the Gamer tag

• Use a different password and Gamer tag for each gaming platform

If you received a Dark Web Notification and it included your Credit Card, here are some next steps to help protect yourself:

• Contact your credit or debit card company for a replacement card and monitor your activity closely.

• Report any suspicious activity to your financial institution immediately.

If you received a Dark Web Notification and it included your Credit Card CVV or CCV, here are some next steps to help protect yourself:

• Contact your credit or debit card company for a replacement card and monitor your activity closely.

• Report any suspicious activity to your financial institution immediately.

Your Passport Number along with other personal identifiable information can be used by identity thieves to commit fraudulent activities.

If you received a Dark Web Notification and it included your Passport, here are some next steps to help protect yourself:

• Contact your local passport office to file a complaint

• Apply for a replacement passport