Sign in to your Norton account

Your Norton account helps you to,

• Manage your subscription
• Update your personal and billing information
• Find your product key
• Activate subscription renewal
• Activate cloud backup
• Access other services and a lot more.

You should already have an account if you have,

• Installed or activated a Norton product
• Purchased a product from Norton.com or renewed a Norton product subscription
• Signed up for Norton Family or Norton Safe Web. 

Depending on what you would like to do, select one of the following, 

• Steps to sign in to your account
• Troubleshoot account related issues

Sign in to your account

1. Go to my.Norton.com and click Sign In.

2. Type in your username/email address and click Continue.
   For accounts created or linked with Apple ID or Google email address, continue using that account to complete the sign-in process.

3. Type the password and then click Sign In.
   If you don’t remember your password, click Forgot password? to set up a new password. 
   You can also click on Request one-time passcode and the one-time passcode will be sent to your registered email address and mobile number. You should have updated your mobile number in the Account Settings page to receive the passcode as an SMS on your mobile number.

4. If you see multiple accounts, select the account that you would like to sign in to and then click Continue. You see this screen if:

   • You have multiple accounts with the same username but a different password.

   • You use your Norton username on your LifeLock account or vice versa.

5. If you have set up two-factor authentication, enter the code that you received and click Verify.