Other products

Enable Kill Switch to block your Internet connection if VPN gets disconnected

Kill Switch blocks or kills your Internet connection should the VPN get disconnected. This helps maintain the privacy of your IP address (key to identifying your location and online activities) and other personal information should the VPN connection drop.

To unblock your Internet connection, reconnect your VPN connection or turn off Kill Switch.

To enable Kill Switch on your device, depending on your operating system, choose one of the following:

Windows

To know the version number of your Norton product, open your Norton product and navigate to Settings or go to Help > About.

Depending on your product, choose one of the following:

Norton Secure VPN (version 6.x and below)

  1. Launch Norton Secure VPN app on Windows.

  2. Click the Settings icon at the top of the app.

  3. In the General tab, next to Kill Switch, move the slider to enable the feature.

Norton Secure VPN (version 24.x and above)

  1. Open Norton Secure VPN app on your desktop.

  2. On the Norton home page, under Overview, click the VPN Preferences tab.

  3. In the VPN Preferences tab, move the slider to enable Use Kill Switch if VPN disconnects.

Norton 360 (version 22.x and below)

  1. Open your Norton device security product.

    If you see the My Norton window, next to Secure VPN, from the drop-down menu, select Settings.

  2. In the Settings window, next to Kill Switch, move the slider to enable the feature.

Norton 360 (version 24.x and above)

  1. Open your Norton device security product.

  2. On the Norton home page, click Privacy on the left-side of the page.

  3. On the Privacy window, under Secure VPN, click Open.

  4. On the Secure VPN window, click the Settings tab.

  5. On the Settings window, move the slider to enable Use Kill Switch if VPN disconnects.

Norton VPN (version 24.x and above)

  1. Open Norton VPN app on your desktop.

  2. On the Norton home page, under Overview, click Settings on the left side of the window.

  3. In the Settings window, under VPN Preferences, move the slider to enable Use Kill Switch if VPN disconnects.

Mac

To know the version number of your Norton product, open your Norton product and navigate to Settings or go to Help > About.

Depending on your product, choose one of the following:

Norton Secure VPN (version 2.x and below)

Mac OS 12 or below

  1. On your Mac home screen, click on the Apple menu and click System Settings.

  2. In the pop-up window that appears, click Network on the left side of the screen.

  3. In the Network window, under Other Services, click Norton.

  4. In the Norton window, toggle Connect on demand to enable the feature.

  5. Click Apply.

Mac OS 13

  1. On your Mac home screen, click on the Apple menu and click System Settings.

  2. In the System Settings window, click VPN on the left-side of the screen.

  3. In the VPN window, next to Norton, click the Sample alt text icon.

  4. In the pop-up that appears, on the right pane, toggle Connect on demand to enable the feature.

  5. Click Ok.

Norton Secure VPN (version 24.x and above)

  1. Open Norton Secure VPN app on your desktop.

  2. On the Norton home page, under Overview, click the VPN Preferences tab.

  3. In the VPN Preferences tab, move the slider to enable Use Kill Switch if VPN disconnects.

Norton 360 (version 8.8.x and below)

  1. Open your Norton device security product.

    If you see the My Norton window, next to Secure VPN, from the drop-down menu, select Settings.

  2. In the Settings window, next to Kill Switch, move the slider to enable the feature.

Norton 360 (version 24.x and above)

  1. Open your Norton device security product.

  2. In the Norton home page, click Privacy on the left-side of the screen.

  3. In the Privacy window, under Secure VPN, click Open.

  4. In the Secure VPN window, click the VPN Preferences tab.

  5. In the VPN Preferences tab, move the slider to enable Use Kill Switch if VPN disconnects.

Norton VPN (version 24.x and above)

  1. Open Norton VPN app on your desktop.

  2. On the Norton home page, under Overview, click Settings on the left-side of the window.

  3. In the Settings window, under VPN Preferences, move the slider to enable Use Kill Switch if VPN disconnects.

Android

To know the version number of your Norton product, open the Norton app and tap the Menu icon > Settings > About.

Depending on your product, choose one of the following:

Norton Secure VPN (version 3.x and below)

  1. Open Norton Secure VPN app.
  2. Tap the menu icon on the left side of the screen and tap Settings.

  3. In the Settings page, next to Kill Switch, move the slider to enable the feature.

Norton 360 (version 5.x and above)

  1. From the home screen, launch the Norton 360 app.

  2. Tap the menu icon on the left side of the screen and tap Settings.

  3. In the Settings screen, tap Privacy.

  4. In the Privacy screen, next to Kill Switch, move the slider to enable the feature.

Norton VPN (version 4.x and above)

  1. Launch Norton VPN.

  2. Tap the Settings icon on the top-right corner of the screen.

  3. In the Settings screen, under VPN Preferences, move the slider to enable Kill Switch.

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DOCID: v138204009
Operating System: Android;Mac;Windows
Last modified: 07/08/2024