Repeated sign-in prompts appear from Norton Secure VPN after every device restart
To fix this problem, depending on your operating system, select one of the following:
Windows
To fix this problem, uninstall and reinstall Norton Secure VPN.
Uninstall Norton Secure VPN
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Go to my.Norton.com and click Sign In.
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In the My Norton page, under Secure VPN, click Download.
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Open the downloaded file and follow the on-screen instructions to complete the installation.
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Launch the Norton Secure VPN app.
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Sign in to Norton Secure VPN with your Norton account.
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In the My Norton window, next to Secure VPN, click Turn On.
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In the Secure VPN window, slide the VPN switch to ON.
Install Norton Secure VPN
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Sign in to your account.
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If you are not signed in to Norton already, you are prompted to sign in. Type in your email address and password for Norton, and click Sign In.
If you do not have a Norton account, click Create account and complete the sign-up process.
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In the Subscriptions page, select Norton Secure VPN, and then click Download.
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Click Agree & Download.
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Click OK to save and open the Setup.zip file.
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When the download finishes, double-click the Norton product Installer.
If you see a Security Warning about opening the downloaded file, click Run to continue.
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Click Next to start the installation.
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Read the license agreement, and then click I Agree.
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When the installation finishes, click Finish.
Mac
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Sign in to Norton Secure VPN.
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In the Norton Secure VPN settings, make sure that 'Launch at startup' and 'Auto-connect' is enabled.
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Restart your device.
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After you restart the device, launch Norton Secure VPN.
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In the top-right corner of the Norton Secure VPN window, click the settings icon, and select Quit Norton Secure VPN.
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Launch Norton Secure VPN again.
If the problem persists, uninstall and reinstall Norton Secure VPN.
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Sistema Operativo: Mac;Windows
Última modificação: 17/07/2024