安装和设置 Norton 防护的系统要求
Your device should meet these minimum requirements.
Chromebook, Amazon devices (Kindle/Fire), and Huawei devices are unsupported. If you do not have a compatible device to install your protection, contact Member Services & Support for the next steps and refund options.
Norton Secure VPN/Secure VPN is no longer available for use within India as a result of governmental regulations requiring the logging and saving of user data, but you can still use your product/subscription when traveling outside of India.
Norton device security (includes Mobile Security)
These are the system requirements applicable for all the plans pertaining to the Norton device security and the existing Norton Security. If you have an older version or if you do not know your Norton protection version, go to Norton Update Center.
Not all features or plans are available on all platforms.
Windows*
Operating Systems
-
Microsoft Windows 11/10 (all versions)
-
Microsoft Windows 11 in S mode
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Microsoft Windows 11 with ARM processors, except mixed reality and IoT editions
-
Microsoft Windows 10 in S mode (32-bit or 64-bit) version 1803 and above
-
Microsoft Windows 8/8.1 (all versions)
Some protection features are not available in Windows 8 Start screen browsers.
-
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support
Windows support includes devices using x86/x64 and Snapdragon X (Plus and Elite)/ARM chips.
Norton device security features such as Norton Family Parental Controls, Cloud Backup, Software Updater, and Game Optimizer are currently not supported on Windows 11 ARM devices.
Hardware
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Processor
For Windows 11/10/8/7: 1 GHz
-
RAM
For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)
-
Hard disk space
300 MB of available hard disk space
Supported Browsers
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Mozilla Firefox (32-bit and 64-bit)
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Google Chrome (32-bit and 64-bit)
-
Microsoft Edge
Email services
Supports email scanning on all POP3 compatible email services.
Support for AntiSpam
The following email service is supported for AntiSpam:
-
Microsoft Outlook 2003 and later
Mac**
Operating Systems
-
Mac OS X 10.10.x or later.
Norton Family Parental Controls, Norton AntiSpam, and Cloud Backup are currently not supported on Mac OS.
Hardware
Our latest Norton Device Security products are compatible with Mac computers with Apple Silicon.
-
Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
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2 GB of RAM
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300 MB of available hard disk space
-
Internet connection for LiveUpdate
Browsers Supported
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Safari
-
Mozilla Firefox
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Google Chrome
32-bit and 64-bit versions of all listed browsers are supported.
Mobile
Android
Norton 360 for Android is no longer available for sale in China. For more information, read End-of-availability of Norton Mobile Security for Android in China
Operating Systems
-
Android 8.0 or later
Must have Google Play app installed.
Multi-user mode not supported.
-
ColorOS 7.1 or later
Must have Google Play app installed.
Hardware
-
50 MB of available storage space
Browser Support for Internet Security:
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Android standard browser
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Firefox for Android 42.0 or later
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Google Chrome 43.0 or later
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Google Chrome Beta 45.0 or later
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Opera 31.0 or later
-
Opera mini 31.0 or later
-
Samsung standard browser 5.0 or later
-
Facebook 145.0 or later
-
Instagram 24.0 or later
-
Pinterest 6.52.0 or later
-
Snapchat 10.22 or later
-
Line 7.16.3 or later
Desktop Browser Support for my.Norton.com
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Google Chrome 14 or later
Incognito mode not supported.
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Mozilla Firefox 5 or later
-
Opera 11 or later
-
Safari 5 or later
Mobile Browser Support for my.Norton.com
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Android standard browser 1.5 or later
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Google Chrome for Mobile 1.0 or later
-
Safari 5.1 or later
iOS
Operating Systems
-
iPhones or iPads running the current and previous two versions of Apple iOS
Norton Cloud Backup
Operating Systems
-
Microsoft Windows 11/10 (all versions)
-
Microsoft Windows 8/8.1 (all versions)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
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Processor
For Windows 11/10/8/7: 1 GHz
-
RAM
For Windows 11/10: 2 GB
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)
-
Hard disk space
300 MB of available hard disk space
-
Mozilla Firefox (32-bit and 64-bit)
-
Google Chrome (32-bit and 64-bit)
-
Microsoft Edge
Norton 360 for Gamers
Not all features are available on all platforms. Notification Optimization features are not support on Android, Apple iOS or Mac.
Device security operating systems supported
Windows
-
Microsoft Windows 11/10 (all versions)
-
Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support
Mac
-
Current and previous two versions of Mac OS.
-
Norton Family Parental Control, SafeCam and Cloud Backup features are not supported.
Android
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Android 6.x or later
Must have Google Play app installed.
iOS
-
iPhones or iPads running the current and previous two versions of Apple iOS
Norton Password Manager
Windows
Operating systems
-
Microsoft Windows 11 (all versions)
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Microsoft Windows 10 version 1703 (Creators Update) and above
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Microsoft Windows 8.1 (32-bit and 64-bit)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Hardware requirements
-
Processor
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1 GHz or faster 32-bit or 64-bit processor
-
-
RAM
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1 GB (32-bit) or 2 GB (64-bit)
-
-
Hard disk capacity
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16 GB (32-bit) or 20 GB (64-bit) of available hard disk space
-
Supported browsers
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Google Chrome
-
Microsoft Edge
-
Mozilla Firefox
32-bit and 64-bit versions of all listed browsers are supported.
Internet connection
-
You must have an active Internet connection to use Norton Password Manager.
Mac
Operating systems
-
Mac OS X 10.10.x or later.
Supported browsers:
-
Google Chrome
-
Apple Safari
-
Mozilla Firefox
32-bit and 64-bit versions of all listed browsers are supported.
Internet connection
-
You must have an active Internet connection to use Norton Password Manager.
Mobile
Android
Operating Systems and hardware
-
Android 7.0 or later
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550-MHz processor
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250 MB of RAM
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1.8 MB of storage
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Active Internet connection
iOS
Operating Systems
-
iOS 13.0 or later
-
Active Internet connection
Norton Family Parental Control
Norton Family Parental Control is not supported on Android devices such as Huawei, Amazon devices (Kindle/Fire), and Chromebook. For more details, read Device manufacturers or models not supported by Norton Family
Windows
Operating Systems
-
Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)
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Microsoft Windows 8/8.1 (all versions except Metro browser)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Hardware
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300 MHz or higher processor
-
512 MB of RAM (256 MB minimum)
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200 MB of available hard disk space
Browser Support
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Microsoft Edge (version 88.0 or later)
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Mozilla Firefox
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Google Chrome
32-bit and 64-bit versions of all listed browsers are supported.
Mobile
Android
Operating Systems
-
Android 8.0 or higher (Text Message Monitoring and call blocking features are currently disabled on Android. For more details, refer Important Update to Norton Family's SMS and Call Feature)
Android (Go edition) not supported
Multi-user mode not supported
Hardware
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550-MHz processor
-
256 MB of RAM
-
3 MB of available disk space
Browser Support
-
Norton Family Parental Control browser
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Chrome for Android version 18.0.1025123 and higher (To know about all content your child views online, ask your kids to use only Norton Family browser.)
iOS
Operating Systems
-
Current and previous two versions of Apple iOS
Browser Support
-
Norton Family Parental Control (For enhanced monitoring, read Set up Norton Family on your child's iPhone or iPad)
Norton Small Business
Windows
Operating Systems
-
Microsoft Windows 11 (all versions)
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Microsoft Windows 10 (all versions except Windows 10 S)
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Microsoft Windows 8.1 (32-bit and 64-bit)
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Microsoft Windows 8 and Windows 8 Pro (32-bit and 64-bit)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support
Hardware
-
Processor
For Windows 11/10/8/7: 1 GHz
-
RAM
For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)
-
Hard disk space
300 MB of available hard disk space
Supported Browsers
-
Mozilla Firefox (32-bit and 64-bit)
-
Google Chrome (32-bit and 64-bit)
-
Microsoft Edge
Email clients
Supports email scanning on all POP3 compatible email clients.
Support for AntiSpam
The following email client is supported for AntiSpam:
-
Microsoft Outlook 2003 and later
Mac
Operating system updates contain critical security-related updates and it is a security best practice to always update to the latest version of the operating system. We strongly encourage you to upgrade to the latest version of Mac OS X.
Operating systems
-
Mac OS X 10.10.x (Yosemite) or later.
Hardware
-
Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
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2 GB of RAM
-
300 MB of available hard disk space
-
Internet connection for LiveUpdate
Browsers Supported
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Safari
-
Mozilla Firefox
-
Google Chrome
Mobile
-
Android Operating Systems
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Android 8.x or later
-
Device requirements
Android tablet or phone with 15 MB storage space
-
Browser Support for Internet Security
-
Android standard Internet browser
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Google Chrome 18 for Android, or later
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Mozilla Firefox for Android 37.0.2 or later
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Opera 8.0 or later
-
Samsung standard browser 1.0 or later
-
-
Requires an active Internet connection for device registration and to use the web-based Anti-Theft features
-
-
iOS Operating Systems
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iPhones or iPads running the current and previous two versions of Apple iOS
-
Norton Small Business or Norton Small Business Premium (New)
To successfully install and use Norton Small Business or Norton Small Business Premium, your device must meet the following minimum requirements.
Norton Small Business is available only in the US, UK, Australia, New Zealand, Canada, and some Latin American countries. Features and entitlements offered with Norton Small Business may vary based on regions.
Device security
Not all features are available on all devices and platforms. Some features are available only for the Norton Small Business account owner.
Cloud Backup, and SafeCam features are not supported on MacOS, Windows in S mode, Windows running on ARM processor.
Windows™ Operating Systems
-
Microsoft Windows 11/10 (all versions)
-
Microsoft Windows 11 in S mode with ARM processors.
-
Microsoft Windows 10 in S mode (32-bit or 64-bit or ARM32) version 1803 and above.
-
Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
-
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later with SHA2 support.
-
Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.
Mac® Operating Systems
-
Mac OS X 10.10.x or later.
-
Features not supported: Cloud Backup, SafeCam.
Android™ Operating Systems
-
Android 8.0 or later. Must have Google Play app installed. Multi-user mode not supported.
-
ColorOS 7.1 or later. Must have Google Play app installed.
-
Features not supported: Cloud Backup, SafeCam, Firewall.
iOS Operating Systems
-
iPhones or iPads running the current and previous two versions of Apple® iOS.
Norton Secure VPN
Available for Windows™ PC, Mac®, iOS and Android™ devices:
Norton Secure VPN is compatible with PCs, Mac, Android smartphones and tablets, iPads, and iPhones. Norton Secure VPN may be used on the specified number of devices – with unlimited use during the subscription term.
Windows™ Operating Systems
-
Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode).
-
Microsoft Windows 8/8.1 (all versions).
-
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later.
-
Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.
Mac® Operating Systems
-
Mac OS X 10.12.x (Sierra) or later.
Android™ Operating Systems
-
Androids running 8.0 or later. Must have Google Play app installed.
iOS Operating Systems
-
iPhones or iPads running the current and previous two versions of Apple® iOS.
Norton Utilities Ultimate, Norton Driver Updater
Windows™ Operating Systems
-
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later.
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Microsoft Windows 8/8.1 (all versions) except Windows 8 Start screen.
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Microsoft Windows™ 10 (all versions), except Windows 10 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.
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Microsoft Windows™ 11 (all versions), except Windows 11 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.
Norton Secure Browser
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Microsoft Windows™ 10 (all versions), except Windows 10 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.
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Microsoft Windows™ 11 (all versions), except Windows 11 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.
Norton apps to protect your online privacy
Norton Secure VPN
Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads, and iPhones. Norton Secure VPN may be used on the specified number of devices - with unlimited use during the subscription term.
Windows
Operating Systems
-
Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)
-
Microsoft Windows 8/8.1 (all versions)
-
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.
Hardware
-
Processor
For Windows 11/10/8/7: 1 GHz
-
RAM
For Windows 11/10: 2 GB
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)
-
Hard disk space
150MB of available hard disk space
Mac
Operating Systems
-
Mac OS X 10.15.x (Catalina) or later.
Hardware
Our latest Norton Device Security products are compatible with macOS on Apple Silicon M1 (ARM) devices using the Rosetta 2 translation feature.
-
Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
-
2 GB of RAM
-
300 MB of available hard disk space
Mobile
Android
Operating Systems
-
Android 8.0 or later
Must have Google Play app installed.
Device requirements
-
100 MB of available storage space
iOS
Operating Systems
-
iPhones or iPads running the current and previous two versions of Apple iOS
Device requirements
-
100 MB of available storage space
Norton AntiTrack
Windows
Operating systems
-
Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode, and Windows 11/10 with ARM processors)
Hardware requirements
-
Processor
For Windows 11/10: 1 GHz
-
RAM
For Windows 11/10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)
-
Hard disk space
300 MB of available hard disk space
Supported browsers
-
Microsoft Chromium Edge (Version 88 or later)
-
Google Chrome
-
Mozilla Firefox
Norton Identity Protection apps
Norton ID Advisor
Norton ID Advisor is available only in Japan.
Browser support on Windows PC, Mac, and Mobile
-
Microsoft Edge (version 17 or later)
-
Mozilla Firefox (version 51 or later)
-
Google Chrome (version 49 or later)
-
Opera (version 36 or later)
-
Safari (version 11 or later)
App support
-
Android 8.0 or later
-
iOS 13.0 or later
Norton Identity Advisor Plus
Norton Identity Advisor Plus is available only in the United Kingdom, Australia, New Zealand, Germany, and France.
Browser support on Windows PC, Mac, and Mobile
-
Microsoft Edge (version 17 or later)
-
Mozilla Firefox (version 51 or later)
-
Google Chrome (version 49 or later)
-
Opera (version 36 or later)
-
Safari (version 11 or later)
App support
-
Android 8.0 or later
-
iOS 13.0 or later
LifeLock Identity
The LifeLock Identity app is available only in the U.S.
App support
-
Android 8.0 or later
-
iOS 13.0 or later
Browser support on Windows PC, Mac, and Mobile
-
Microsoft Edge (version 17 or later)
-
Mozilla Firefox (version 51 or later)
-
Google Chrome (version 49 or later)
-
Opera (version 36 or later)
-
Safari (version 11 or later)
Norton Identity
The Norton Identity app is not yet available in all countries.
App support
-
Android 8.0 or later
-
iOS 13.0 or later
Browser support on Windows PC, Mac, and Mobile
-
Microsoft Edge (version 17 or later)
-
Mozilla Firefox (version 51 or later)
-
Google Chrome (version 49 or later)
-
Opera (version 36 or later)
-
Safari (version 11 or later)
Norton Utilities
Norton Utilities Ultimate (New)
Windows
Operating Systems
-
Microsoft Windows 11/10/8.1/8/7 with Service Pack 1 (SP 1) or later (both the 32 and 64-bit versions, excluding Windows on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions)
Internet connection (to activate the product and receive product updates)
Hardware
-
Processor
For Windows 11/10/8/7: 1 GHz
-
Memory
1 GB for 32-bit, 2 GB for 64-bit
-
SVGA (1024 x 768) video
-
NET 4.6.2 installed
-
Hard disk space
100 MB of available hard disk space (Works only on non-SSD hard drives.)
Supported Browsers
-
Mozilla Firefox (32-bit and 64-bit)
-
Google Chrome (32-bit and 64-bit)
-
Microsoft Edge
-
Opera
-
Internet Explorer
Norton Utilities Ultimate
Windows
Operating Systems
-
Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)
-
Microsoft Windows 8/8.1 (all versions), except Windows 8 Start screen
-
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Hardware
-
Processor
For Windows 11/10/8/7: 1 GHz
-
Memory
1 GB for 32-bit, 2 GB for 64-bit
-
SVGA (1024 x 768) video
-
NET 4.6.2 installed
-
Hard disk space
100 MB of available hard disk space
Internet connection (to activate the product and receive product updates)
Norton Utilities Premium
Operating Systems
-
Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode)
-
Microsoft Windows 8/8.1 (Product features do not work in Windows 8 Start screen mode.)
-
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Additional Hardware Requirements
-
100 MB of available hard disk space
-
SVGA (1024 x 768) video
-
CD-ROM or DVD drive (if not installing via electronic software download)
-
Internet connection (to activate product and receive product updates)
User is responsible for Internet service provider account, all Internet access fees and phone charges.
Norton Driver Updater
To install and use Norton Driver Updater, your computer must meet the following minimum system requirements:
Windows
Operating Systems
-
Microsoft Windows 11 except Mixed Reality and IoT Edition
-
Microsoft Windows 10 except Mobile and IoT Edition (32 or 64-bit)
-
Microsoft Windows 8.1/8 except RT and Starter Edition (32 or 64-bit)
-
Microsoft Windows 7 with Service Pack 1 (SP 1) or later, any Edition (32 or 64-bit)
Hardware
-
Processor
Windows fully compatible PC with Intel Pentium 4 / AMD Athlon 64 processor or above (must support SSE3 instructions).
-
RAM
1 GB or more
-
Hard disk space
2 GB of available hard disk space
-
Screen resolution
Optimally standard screen resolution no less than 1024 x 768 pixels is recommended.
Internet connection to download, activate, and use the application.
Other Norton mobile apps
Norton Ad Blocker
iOS
Operating Systems
-
iPhones or iPads running version 13.0 or later
Norton Clean, Junk Removal
Android
Operating Systems
-
Android 4.1 or later
Norton Device Care
Norton Device Care is available only in the U.S.
Android
Operating Systems
-
Android 5.0 or later
iOS
Operating Systems
-
iPhones or iPads running version 10.0 or later
Norton Services
Norton Computer Tune Up |
Windows Operating Systems
Mac Operating Systems
|
Computer Boost |
Windows Operating Systems
Mac Operating Systems
|
Norton Ultimate Help Desk |
Windows Operating Systems
Mac Operating Systems
Android Operating Systems
iOS Operating Systems
|
Norton Spyware and Virus Removal |
Windows Operating Systems
Mac Operating Systems
Android Operating Systems
iOS Operating Systems
|
Not all Norton Services mentioned above are available in all regions or for all partners.
**We have moved Mac 10.10.x (Yosemite) and Mac 10.11.x (El Capitan) versions of our security software into Maintenance Mode. For more information, read Maintenance Mode for Mac OS X 10.10.x and 10.11.x for Norton device security.
操作系统: Android;Mac;Windows;iOS
最后修改日: 2024/09/05