Manage My Norton
Download & Install
Renewal & Purchase 
Technical Support Scams
Norton Forum- Learn more about your automatically renewing subscription
- Stop your Norton subscription from automatically renewing
- Activate or renew your Norton subscription
- FAQ: Upgrading your Norton protection
- NortonLifeLock Cancellation and Refund Policy
- Request a Norton Automatic Renewal refund
- Update your credit card information
- Install Norton device security
- Fix problems downloading Norton
- FAQ: Norton and macOS Big Sur (11.x)
- Install Norton device security on Mac
- Add the Norton browser extensions
- Download and install Norton 360 app on your mobile device
- Find your Norton product key
- System requirements to install and set up Norton protection
- Fix problems opening Norton device security for Windows
- Message: "You Are At Risk"
- Fix problems opening Norton device security for Mac
- Error: "Incorrect vault password"
- Message: "At Risk: Your Vulnerability Protection definitions are not up-to-date. Your Mac may be at risk."
- View or fix device security threats that Norton detects
- Download and install Norton Secure VPN
- Message: "Connection Error: Secure VPN has experienced a connection failure. Please try again later."
- Fix problem with Norton Secure VPN screen if it stays at "Connecting"
- Error: (9012, 809) "An error is preventing the VPN from connecting. Reference error ID 809"
- Fix problem opening Norton Secure VPN on Windows
- Norton Secure VPN help
- FAQ: Norton Secure VPN
- Features of Norton Secure VPN
- Norton account does not display your devices correctly
- Verify that an email you receive from Norton is legitimate
- FAQ: Two-factor authentication for your account
- Fix incorrect subscription days displayed in Norton
- Message: "We cannot connect to the Norton server at this time. Try again later"
- Stop your Norton subscription from automatically renewing
- Update your credit card information