Message: "Update Required: A critical update has been downloaded and must be installed before continuing to use Norton Secure VPN"
Select one of the following:
Windows
To fix this problem, uninstall and reinstall Norton Secure VPN.
Uninstall Norton Secure VPN
-
Click the Norton Secure VPN icon in the system tray.
-
Press the Windows + R keys to open the Run dialog box.
-
Type in the following text, and then press Enter.
appwiz.cpl
-
In the list of currently installed programs, select Norton Secure VPN, and click Remove or Uninstall.
-
Follow the on-screen instructions to uninstall Norton Secure VPN.
Install Norton Secure VPN
-
Go to my.Norton.com and click Sign In.
-
In the My Norton page, under Secure VPN, click Download.
-
Open the downloaded file and follow the on-screen instructions to complete the installation.
-
Launch the Norton Secure VPN app.
-
Sign in to Norton Secure VPN with your Norton account.
-
In the My Norton window, next to Secure VPN, click Turn On.
-
In the Secure VPN window, slide the VPN switch to ON.
Mac
To fix this problem, delete the downloaded Norton Secure VPN installer file, and then download and install it from My Norton portal.
Manually remove the Norton Secure VPN files
- Click the Finder icon
in the Dock to be in the Finder.
-
On the menu bar, click Go > Downloads to go to the 'Downloads' folder.
-
Drag and drop the Norton Secure VPN Installer file that you downloaded to the Trash.
-
On the menu bar, click Go > Applications to go to the 'Applications' folder.
-
Drag and drop the Norton Secure VPN app to Trash.
-
Restart the device.
Install Norton Secure VPN
-
Sign in to your account.
-
In the My Norton portal, under Secure VPN, click Download.
-
Do one of the following:
-
To install Norton Secure VPN on the same device, click Agree & Download, and then save the installer.
-
To install Norton Secure VPN on another device, click Install on Another Device and type your email address to share the download link to another device. Access your email from the device where you want to install Norton Secure VPN, and click the download link.
-
-
Double click the installer file that you downloaded.
-
Follow the on-screen instructions to complete the installation.
Járuljon hozzá a megoldás fejlesztéséhez.
Köszönjük, hogy segít a vásárlói élmény fejlesztésében.
Most mit szeretne tenni?
Keresse meg a megoldásokat vagy a Kapcsolatfelvétel lehetőséget.
Operációs rendszer: Mac;Windows
Utolsó módosítás: 17/07/2024