Other products

Allow Internet access for a blocked program

By default, Smart Firewall blocks certain programs from accessing the Internet. Such programs might include certain streaming-media programs, network games, or custom business applications that are provided by your employer. If you know that the program's Internet activity is not a threat to your security, you can unblock the program's Internet access.

Tip: Sometimes when you open a freeware program that you downloaded from the internet, some malicious websites could try to gain access to your computer. We recommend that you keep the App URL Monitoring feature turned on. With App URL Monitoring turned on, your Norton product monitors all programs that are installed on your computer and block the malicious websites from accessing your computer. For more information, read Set your Norton product to monitor applications and block malicious websites from accessing your computer.

Allow internet access for a blocked program

  1. Open your Norton device security product.
    If you see the My Norton window, next to Device Security, click Open.
  2. In the Norton product main window, click Settings.
  3. In the Settings window, click Firewall.

  4. On the Program Control tab, select the program that you want to allow access to the internet.

  5. In the Access drop-down list for the program entry, click Allow.
  6. Click Apply.

Configure internet access settings for your programs

By default, Norton firewall automatically configures internet access settings for Web-enabled programs the first time that they run. When a program tries to access the internet for the first time, Automatic Program Control creates rules for it.

However, your Norton product lets you manually configure the internet access settings for your programs.

Turn off Automatic Program Control

  1. Open your Norton device security product.
    If you see the My Norton window, next to Device Security, click Open.
  2. In the Norton product main window, click Settings.
  3. In the Settings window, click Firewall.
  4. In the Firewall settings window, click Advanced Program Control.
  5. In the Automatic Program Control row, move the On/Off switch to Off.
  6. In the confirmation window, click Yes.
  7. In the Settings window, click Apply, and then click Close.

Configure the Internet access settings for a program

  1. Start your program.
    When the program tries to access the internet, your Norton product prompts you with a firewall alert.
  2. In the Firewall Alert window, in the Options drop-down list, select an action.
    You can allow, block, or manually create a program rule.
  3. Click OK.

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DOCID: v6958602
Operating System: Windows
Last modified: 04/01/2024