Message: "Installation failed: We have detected incompatible security software installed on your computer. Please uninstall..."

To fix this problem, uninstall any third-party security software that was installed on your Mac.

Uninstall the third-party security software

1. Click the Finder icon in the Dock to be in the Finder.

2. On the menu bar, click Go > Applications.

3. Do one of the following:

   • If an app isn't in a folder or doesn't have an Uninstaller, drag the app from the Applications folder to the Trash, then choose Finder > Empty Trash.

   • If the app is in a folder, open the app's folder to check for an Uninstaller. If you see Uninstall App or App Uninstaller, double-click it.

     Follow the on-screen instructions to uninstall the app.

4. After completing the uninstall, restart your Mac and install your Norton product.

For more information about removing a third-party security software on Mac, refer to the following support links:

• Kaspersky

• Little Snitch

• Avast

• AVG

• Bitdefender

• BullGuard

• Total Defense

• ESET

• F-Secure

• McAfee

• Panda

• Trend Micro

• Webroot

• Sophos

• Trusteer

If you need further assistance with removing a third party security products from your computer, contact the corresponding product technical support.