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Fix problems accessing websites when Ad-tracker is blocked using Norton Secure VPN

If you can access the website by unblocking the Ad-tracker feature, then it indicates that the website is hosting advertisements that are blocked by Ad tracker. When the advertisement is blocked, it may stop loading the whole page.

Instead of accessing the website from the search results page where these advertisements appear, you can try going to the website directly by typing the URL. Usually these URLs are tagged with the text Ad in the search results.

You may also try accessing the website using a different browser. If the issue persists, then you may have to temporarily unblock Ad tracker to visit the website. For more information read, Block or unblock Ad Trackers in Norton Secure VPN.

If you have the new Norton 360 (v24.x) or the new Norton Secure VPN (v24.x)products, read Cannot access a specific website when connected to Norton Secure VPN to fix this issue.

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DOCID: v138053506
Operating System: Android;Mac;Windows;iOS
Last modified: 07/17/2024